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Individuals and companies with tax domicile in the Canary Islands

As long as the shipment is destined for this territory.

Procedure: The purchase is made without VAT and the customer is responsible for paying the IGIC and customs management expenses (if any) after the arrival of the merchandise.

Note: To avoid customs expenses, the client can pay the tax at the Tax Agency (in person or online) by presenting the purchase invoice and the Correos delivery notice. You will obtain a document of payment of the tax that you must present at the Post Office to collect the package. More information.


Individuals and companies with tax domicile in Ceuta or Melilla

As long as the shipment is destined for these territories.

Procedure: The purchase is made without VAT and the customer is responsible for paying the IPSI and customs management expenses (if any) after the arrival of the merchandise.

Note: To avoid customs expenses, the client can pay the tax at the Tax Agency (in person or online) by presenting the purchase invoice and the Correos delivery notice. You will obtain a document of payment of the tax that you must present at the Post Office to collect the package. More information.


Companies with tax domicile in the European Union and with intracommunity VAT number

As long as the shipment is destined for a member state.

Procedure: The purchase is made without VAT and the package arrives directly to the customer without going through customs.

The following are members of the European Union: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands , Poland, Portugal, Romania and Sweden.


Individuals and companies with tax domicile outside the European Union

As long as the shipment is destined for the buyer's country.

Procedure: The purchase is made without VAT and the customer is responsible for paying the taxes of his country (if any) upon arrival of the merchandise at customs. The operation is considered export.


NATO employees

On condition of justifying an official use of the property with a tax base equal to or greater than 300 euros.

Procedure: The purchase is made exclusive of VAT and the delivery address of the package must correspond to an address located within the European Union.


Non-EU tourists

Officially recognized as such by being resident in their country of origin and having made the purchase in Spain.

Procedure: The purchase is made with VAT. At the departure airport, the tourist must request a refund of the tax from any of these entities authorized by the Spanish Tax Agency (we recommend calling before):

- Tax Free Shopping Global Refund. Tel: 917294380. taxfree.es@globalrefund.com
- Tax Free Spain Refund. Tel: 915237004. info@innovataxfree.com
- Tax Free Shopping Premier. Tel: 915 756 497. info@es.premiertaxfree.com