Our shipping methods

Cost

The shipping cost depends on the package weight, destination, and chosen service. The system will indicate this during the purchasing process.

Availability of Services

Standard, Express, and pickup at our office services are always available. NextDay and SecondDay services are available on products with "Immediate delivery", depending on the area.

Delivery Times

Delivery times are expressed in business days, which means Monday to Friday, excluding official holidays in Valencia (Spain) or in the destination locality. The cut-off time for managing an order on the same day is 3 PM CET (Central European Time).

Common Features

All-risk insurance for loss or breakage.
Tracking number with online traceability.
Delivery to the recipient or an authorized person.
Deliveries are made on business days.
At customs destinations, the customer must carry out the customs procedures and pay the taxes.
In case of a failed delivery, the carrier may try again or leave the package at a pickup point.

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Functional cookies

Yes

Description and cookies

Functional cookies are strictly necessary to provide the services of the shop, as well as for its proper functioning, so it is not possible to refuse their use. They allow the user to browse through our website and use the different options or services that exist on it.


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Advertising Cookies

Yes

Description

These are cookies that collect information about the advertisements shown to users of the website. They can be anonymous, if they only collect information about the advertising spaces shown without identifying the user, or personalised, if they collect personal information about the user of the shop by a third party, for the personalisation of these advertising spaces.

Analytics cookies

Yes

Description

Collect information about the user's browsing experience in the shop, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the user's interests in the products or services offered by the shop.

Performance cookies

Yes

Description

These are used to improve the browsing experience and optimize the operation of the shop.

Other cookies

Yes

Description

These are cookies without a clear purpose or those that we are still in the process of classifying.