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Functional cookies (technical)

Functional cookies are strictly necessary to provide the services of the shop, as well as for its proper functioning, so it is not possible to refuse their use. They allow the user to browse through our website and use the different options or services that exist on it.

Advertising Cookies

These are cookies that collect information about the advertisements shown to users of the website. They can be anonymous, if they only collect information about the advertising spaces shown without identifying the user, or personalised, if they collect personal information about the user of the shop by a third party, for the personalisation of these advertising spaces.

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Collect information about the user's browsing experience in the shop, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the user's interests in the products or services offered by the shop.

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These are used to improve the browsing experience and optimise the operation of the shop.

Other cookies

These are cookies without a clear purpose or those that we are still in the process of classifying.

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In relation to our forms, in compliance with the provisions of article 13 of the General Data Protection Regulation (RGPD), which entered into force on May 25, 2018, we inform you of the following:

1. Responsible

Guillermo Peris Peris
NIF: 20469689B
Av. Blasco Ibáñez, 125, 13th floor, pta 73
46022 Valencia, Spain
Telephone: (+34) 963234151

2. Purpose

Manage the service for which the client has completed each form. The data will be stored in our database for the time necessary to manage the service:

- Registration form: Manage the customer's order, generate the label of the transport company, create the invoice and send it to him, contact him in the event of an incident and inform him of the tracking number. In addition, a registration is generated in the customer registration database so that the user can access the information of their orders (status, invoice, tracking, etc.) and edit their addresses through a control panel accessible with username and password.

- Quick purchase form: Manage the customer's order, generate the label of the transport company, create the invoice and send it to him, contact him in case of an incident and inform him of the tracking number. No registration is generated in the customer registration database.

- Newsletter subscription form: Send a weekly email with blog articles, discounts, offers and news.

- Contact form: Reply to the client's query.

- Comments form: Publish, edit or delete user comments on blog articles.

3. Legal basis

The consent that the user gives by sending the form itself.

4. Recipients

We will not communicate data to third parties, except legal obligation or requirement.

5. Rights

The user can request information about the stored personal data that concerns him (access). You can also request that the inaccuracy of your data be corrected (rectification), the elimination or limitation of the treatment (deletion and limitation), that they be provided in a structured, current and machine-readable format (portability) and oppose them (opposition ). To do this, you can contact us by going to our physical address, by phone or by email: ventas@tiendasigloxxi.es. Likewise, the user has the possibility of filing a claim with the control authority www.agpd.es.

6. Extrajudicial resolution of claims

These general conditions are ruled by the Spanish Law. The parties submit, at their option, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's domicile. Likewise, as an entity adhered to Confianza Online and in the terms of its Code of Ethics, in case of controversies related to online contracting and advertising, data protection and protection of minors, the user may apply to the out-of-court dispute resolution system of Confianza Online.

In addition, the user can go to the online dispute resolution center of the European Commission.