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23% of workers are now using Artificial Intelligence, five points more than in 2023

Published on 2024-02-10

About 23% of Spanish workers are now using Artificial Intelligence (AI) tools in their daily performance, which represents a five-point increase compared to March last year, according to a survey published this Wednesday by InfoJobs.

At the same time, knowledge about AI tools in the workplace has also increased by 10 points. In March 2023, 64% of surveyed employees were unaware of them, but this percentage has decreased to 54%.

If one were to personify the user who declares using artificial intelligence tools (active user), the data from the InfoJobs study outlines the profile of a man (60%), under 35 years old (41%), with university studies (71%), who teleworks (43%), has a high income level (more than 2,000 euros, with 42%) and is employed mainly in the quaternary and quinary sectors (47%).

Considering users who declare not using AI tools, but when suggested options, they use them (passive user) and those who declare not using them (non-users), both profiles are more mature (over 35 years old) and presentist in terms of work model. Non-users are more balanced in terms of gender (50% men and 50% women), with a medium level of education in 40% of the cases, and work more in the tertiary sector (33%).

Regarding the most used AI tools in the professional field, automatic translation ranks first, with 62%. However, it seems that it is not perceived as an AI tool because it is, by far, the most mentioned by passive users (74%), that is, those who do not use them.

This is followed by chatbots like ChatGPT, with 32% (50% in the case of active users and 17% in passive users), which does seem to be a tool more identified with AI, probably due to media coverage in recent months; and voice assistants, with 28% (27% among active users and 30% among passive users).


Among non-users, the main reason for not using AI tools is that they do not perceive the need to use them in the professional field, with 44% of the mentions. Following this reason, in second and third place, are the lack of training (23%) and not having a clear idea of what artificial intelligence is or not knowing tools to apply in the workplace (17%). Additionally, it is noteworthy that in fourth place, 15% state that the company does not allow them to use AI tools.

Although the company is one of the main channels of training for workers, in AI it is insufficient and does not cover even a quarter of users: only 21% of those who declare using the tools have received specific training for their use.

This percentage is even lower among those who are not aware of their use, dropping to just 5%. Moreover, training has not only been scarce so far but also is largely undertaken on one's own initiative: 27% of employees who use AI have trained themselves autodidactically.

On the other hand, among those planning to do so, the majority (55%) will use training channels external to the company, according to this InfoJobs report.


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